Refund policy

Return and Refund Policy

Last updated: 05, June, 2026.

Thank you for shopping at Jazzin Soul LLC.

Because our products are made-to-order using print-on-demand technology, we have the following return policy:

**NO RETURNS OR EXCHANGES** for:
- Change of mind
- Ordering the wrong size or color
- Buyer's remorse

**WE ACCEPT RETURNS ONLY FOR:**
- Defective products (printing errors, damaged items)
- Products that differ significantly from the product description
- Wrong item shipped

**HOW TO REQUEST A RETURN:**
1. Contact us within 7 days of receiving your order at: info@jazzinsoul.com
2. Include your order number and photos of the issue
3. We will review your request and respond within 2-3 business days

**REFUNDS:**
- Approved refunds will be processed to your original payment method
- Shipping costs are non-refundable
- Please allow 5-10 business days for refunds to process

**SHIPPING RESPONSIBILITY:**
- We are not responsible for shipping delays caused by carriers
- We are not responsible for lost or stolen packages marked as "delivered"

For questions, contact us at:
Email: info@jazzinsoul.com
Phone: 3075335910
Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States